Product Listing Details

Product Listing Policy

At MilliHobby, we strive to ensure all product information — including pricing, availability, descriptions, images, and specifications — is accurate and up to date.

However, due to the nature of managing a large catalog and frequent updates, errors may occasionally occur. These may include, but are not limited to:

• Incorrect pricing
• Incorrect product descriptions or images
• Incorrect stock availability
• Listing or variant errors

Order Review & Verification

All orders are subject to manual review and verification before final confirmation.

Please note:

• An order confirmation email does not constitute final acceptance of the order
• We reserve the right to review, adjust, or cancel any order if inaccuracies are identified

In Case of Listing Errors

If an issue is identified with a product listing after an order is placed, we will contact you promptly and provide one of the following options:

• Proceed with the order using corrected product details or pricing
• Offer a suitable alternative or replacement product
• Issue a partial or full refund if payment has already been made
• Cancel the order if no resolution is agreed upon

Pricing Errors

In the event of a pricing error:

• We reserve the right to cancel or adjust orders placed under incorrect pricing
• Orders placed at clearly incorrect or unintended prices may not be honored

Product Representation

We make every effort to accurately represent all products. However:

• Product images are for illustration purposes only
• Minor variations in packaging, labeling, or design may occur
• Manufacturers may make changes without prior notice

Stock Availability

While we aim to maintain accurate inventory levels:

• Stock availability is not guaranteed until the order is confirmed and processed
• In rare cases of overselling or stock discrepancies, we will provide a refund or alternative solution

Our Commitment

We are committed to handling all situations with:

• Transparency
• Fairness
• Clear communication

At the same time, this policy allows us to:

• Maintain accurate operations across a large product catalog
• Prevent misuse or exploitation of system errors
• Protect both our customers and our business